Last updated on October 9th, 2021. Posted in Web Design For Online Business.
There are a whole lot of benefits to using a dedicated email service for your online business instead of simply using the free, often low quality, email service that comes with your web Hosting. And one big benefit is customer service.
Here are links and resources mentioned in today's video. Enjoy!
See, web hosting companies specialize in web hosting, not email (and all the technicalities that come with email). For web hosting companies, email is an extra that they’ve included with their hosting as a free convenience.
This isn’t to say that they won’t provide any email support, but some hosts don’t prioritize something that their customers don’t pay anything for. For them, support for web hosting comes first, because that’s what they’re in the business of selling.
A dedicated, professional-grade email service, on the other hand, is in business to sell their email service. So, supporting your business's primary form of communication -- email -- is a priority for them.
In fact, impressively, one option for your business email, Google G Suite, comes with 24/7 support via telephone or email. That’s pretty amazing! And for us business owners, that's some solid peace of mind too.
And Google G Suite isn't the only game in town. Microsoft Office 365 is another top email service provider for business owners. And like G Suite, they also have 24/7 phone and web support. There are some other email service vendors in addition to these two...so check your Show Notes below.